Service Expectations

Know what to expect from our services and find solutions to common concerns
What to Expect During Your Service
Our entire team's goal is to exceed your expectations throughout the scheduling and service process. Your Service Provider will use a 5-step, Very Low...
Contacting Us
Contacting Customer Support – How to Reach Us for Additional Help At Be Green Carpet Cleaning , we’re here to assist you with any questions or concer...
Our Service Guarantee
Be Green Carpet Cleaning is committed to your satisfaction. As part of our Standard Maintenance Cleaning Service, we include a comprehensive 30-day g...
Cancellation & Rescheduling
At Be Green Carpet Cleaning , we understand that life happens, and schedules can change. As a small business, we take great care in finding an appoin...
Your Invoice
At Be Green Carpet Cleaning , we believe in clear and transparent pricing so you can feel confident in the services you receive. Your invoice will...
Be Green Customer Service Policies
Last updated: Jun 12, 2024 At Be Green Carpet Cleaning, we’re committed to providing exceptional customer service. When you schedule an appointment wi...
Prepping for Professional Cleaning
So, you’ve decided it’s time to hire a pro. Naturally, you’ll want to get your money’s worth and make the most of the time it takes to prepare your ho...
Pricing & Payment Information
At Be Green Carpet Cleaning, we keep pricing clear and upfront —no surprises! Your quoted price stays the same unless you add services or if the clea...
Enhanced Service Guarantee
At Be Green Carpet Cleaning, we stand behind our services with a comprehensive Service Guarantee designed to ensure your satisfaction. We offer two...
How to Schedule a Redo
At Be Green Carpet Cleaning, we stand by our work with a comprehensive service guarantee . If you notice a stain reappearing due to wicking , or if ...
What to Do If Your Technician Has Not Arrived
At Be Green Carpet Cleaning, we strive to arrive on time within the confirmed 3-hour arrival window . However, unexpected delays can sometimes occur ...