Cancellation & Rescheduling

At Be Green Carpet Cleaning, we understand that life happens, and schedules can change. As a small business, we take great care in finding an appointment day and time that works best for you. However, if something comes up and you need to reschedule, we’re happy to accommodate—just give us a call or shoot us a text at 855-578-6344.

To continue providing top-quality service and support our dedicated team, we kindly ask for at least 48 hours' notice when rescheduling or canceling an appointment. As a small business, filling in last-minute cancellations is extremely challenging. Each appointment slot represents not just a service, but also a professional's time, resources, and income. Short-notice cancellations can impact both our team and their families, making it harder for us to sustain a consistent and reliable service.

By providing at least 48 hours notice, you help us:
✅ Offer your slot to another customer in need of service.
✅ Ensure our technicians have a full and productive schedule.
✅ Maintain fair and stable wages for our hardworking team.
✅ Keep our small business strong and growing.

We greatly appreciate your understanding and cooperation. Thank you for choosing Be Green Carpet Cleaning—we look forward to keeping your home fresh and clean!

To ensure a smooth scheduling process for all customers, a fully refundable credit card hold may be required to secure your appointment. A 48-hour cancellation notice is required for all cleaning appointments. If you need to cancel or reschedule, please inform us at least 48 hours before your scheduled appointment. Failure to do so may result in a $50 cancellation fee or your Groupon voucher being redeemed.