Frequently Asked Questions (FAQs)

What makes Be Green Carpet Cleaning different? We use an all-natural, non-toxic Very Low Moisture (VLM) method that uses 70% less water than traditional carpet cleaning. It's safe for kids, pets, and the planet — with faster dry times. Learn more: https://www.begreencarpetcleaning.com/very-low-moisture-carpet-cleaning

Do you offer a guarantee on your services? Yes! We offer a 30-day satisfaction guarantee. If you're not happy, contact us and we’ll do our best to make it right. Learn more: https://www.begreencarpetcleaning.com/guarantee

How much does carpet cleaning cost?

It depends on what you need cleaned, but we always have specials!

• Intro Offer: 3 rooms + hallway for $119

• Most Popular: Full-service package (~$310) for cleaning, deodorizer & stain protection

• Best Value: Whole-home cleanings get the biggest discounts

• Check our specials page for today’s deals or call/text 855-578-6344 for a custom quote.

How is pricing determined? Pricing is based on room size, number of areas, and any additional treatments.

Here are some specifics:

• DeoGerm Treatment: $50 per application

• Guard (stain protection): $50 per treatment

• Rooms over 250 sq. ft. are priced as separate areas

• Combined living/dining areas: Counted as two rooms

• Large hallways/walk-in closets: May have separate pricing

• Stairs wider than 40 inches or oversized landings may cost extra

• Sofas over 72 inches & certain fabrics: May result in additional charges
  

Do you clean upholstery and area rugs? Yes! We clean most upholstery and area rugs using safe, non-toxic products. Some materials may need special care.

Do you remove pet stains and odors? Yes — we recommend our DeoGerm treatment (deodorizer with disinfectant), which breaks down bacteria and eliminates odors at the source.

How do I book an appointment? You can call, text, or schedule online at your convenience here: https://srvnu.com/schedule-a-carpet-cleaning

How soon can I get an appointment? We try to accommodate all requests. Same-day service may be available if there’s an opening. Use our online scheduler to check availability, or simply call or text us.

What are your arrival windows? We operate within a 3-hour arrival window. The first appointment of the day (8 AM) usually arrives near the start of that window. If you'd like a text or call when your technician is on the way, just let us know, and we’ll add it to your appointment notes.

How long does the cleaning take? Most appointments take 1–2 hours, depending on how many areas are being cleaned and which services are included.

Do I need to move furniture? Your Service Provider will attempt to move all furniture that is safe for one man to do so. Removing personal or breakable items from the furniture you anticipate being moved is important. For larger furniture items such as sectional sofas, beds, dining tables, buffets, etc., your Service Provider will do their best to clean around and under them, so clearing these areas is also suggested. 

Are your cleaning products safe for pets and kids? Yes — all of our products are non-toxic, plant-based, and safe for families. More info: https://begreencarpetcleaning.com/our-products/

How long does it take for carpets to dry? Under normal circumstances, your carpets typically dry within 2–4 hours with our VLM method.

Can I walk on the carpet after it’s cleaned? Yes, you can walk on carpets immediately after service, but we recommend wearing clean socks or indoor shoes until fully dry. Under normal circumstances, your carpets should be dry within 2 -4 hours.

Do you offer stain protection? Yes! Our Guard treatment helps repel stains and extend your carpet’s life. Learn more: Guard

What does your service guarantee cover? Our 30-day guarantee covers any areas that don’t meet your expectations, excluding pre-existing issues or contamination.

What’s your cancellation policy? We ask for at least 24 hours’ notice to cancel or reschedule without a fee.

Phone/Text: 855-578-6344
Email: info@begreencarpetcleaning.com
Schedule Online: https://srvnu.com/schedule-a-carpet-cleaning
Website: https://www.begreencarpetcleaning.com